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Newegg Knowledge Base Menu How can we help? Search For Search Track An Order Locate Invoice Return An Item Check Return Status Find Rebates Help Topics General Do promo codes have special conditions? Do you offer discounts for resellers? Do you have a printable catalog? Account Report Suspicious Activity Who can view the order history of my account? What do I get with a newsletter subscription? Quote Requests How do I get a quote on price, stock, or shipping? How long does it take to obtain a quote? How long does a quote remain valid? Payment How do I make tax-exempt purchases? Can I use a gift card toward items more than its balance? Do Gift Cards expire? Net Terms Are there application fees for Net 30 terms? Which items are ineligible for Net 30 purchases? What is the status of my Net 30 application? Returns (RMA) Return Policy Do you charge a restocking fee? How do I check the status of my RMA? Rewards Program Which items do not earn BizPoints? Do gift card purchases earn BizPoints? May I use BizPoints to purchase Marketplace items? Contact How can I get in touch with a product manufacturer? How do I contact NeweggBusiness? Which e-mail should I add to my Safe Senders list? Subscription Program Are there any early termination fees (ETF)? May I use a promo code on a Subscription purchase? How do I cancel a subscription purchase? Business Leasing Do I need an account to start a lease application? My business is new, can I still lease? May I end my lease term early? Ordering Can I change an order after submission? Can I get quantity discounts? Can I pre-order an item not yet in-stock? Will Call Can I designate someone to make a will-call pickup? Can I return RMA items to Will-Call? Where do I find the Will-Call slip? Products Are there restrictions on gift card purchases? Can Customer Service describe products over the phone? Where do I download software I bought? Marketplace What is the return policy for Marketplace items? How do I sell products on NeweggBusiness? How do I contact a Marketplace Seller? Shipping Do multiple-item orders get shipping discounts? Do you offer Saturday delivery? Do you offer less-than-truckload (LTL) shipping ? Extended Warranty Are Extended Warranty plans renewable? Are Extended Warranty plans transferable? Can I cancel a warranty? Most Popular Topics Do you charge sales tax? Will you test my components or build my PC? How long does it take to process an order? Do you ship internationally? Not the solution you were looking for? Contact Us © 2000-2024 Newegg Business Inc . All rights...